Privacy Policy
Effective Date: 23-30-2025
Ace Operate Solutions – Rental Car Service
A Division of Ace Operate Solutions, LLC
At Ace Operate Solutions – Rental Car Service (“we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental car services, visit our website, or communicate with us.
1. Information We Collect
We collect both personal and non-personal information to provide you with safe, reliable, and efficient service.
Personal Information:
• Name
• Date of birth
• Driver’s license details (number, issuing state)
• Contact information (email, phone, mailing address)
• Payment and billing details
• Rental history and usage data
• Vehicle preference and insurance info
Non-Personal Information:
Device and browser type
• IP address
• Cookies and usage analytics from our website
2. How We Use Your Information
Your information is used to:
• Book and manage rental car reservations
• Verify your driving eligibility and identity
• Communicate with you about your bookings or account
• Process payments securely
• Improve customer service and rental offerings
• Provide updates, promotions, and service notifications (if you opt in)
• Fulfill legal, insurance, or regulatory obligations
3. Sharing Your Information
We do not sell or lease your personal data. We may share it under the following circumstances:
• With trusted service providers for payment processing, ID verification, and reservation logistics
• As required by law to comply with legal investigations or court orders
• With insurers or adjusters in the event of an accident or claim
• If business operations change, such as a merger or acquisition, with appropriate confidentiality protections
4. Data Security
We use industry-standard safeguards (including encryption and secure servers) to protect your
data. However, no method of transmission over the Internet is 100% secure, and we cannot
guarantee absolute protection.
5. Your Rights & Choices
As a North Carolina resident, you have the right to:
• Request access to your personal information
• Request corrections to your data
• Ask for deletion of your data, subject to legal or contractual obligations
• Opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly
6. Cookies & Website Tracking
Our website, rentataceoperatesolutions.com, uses cookies to personalize content, provide social media features, and analyze web traffic. You may control or disable cookies via your browser settings.
7. Children’s Privacy
Our services are intended for users aged 18 and older. We do not knowingly collect personal information from minors.
8. Updates to This Policy
We may update this policy periodically to reflect changes in technology, services, or legal requirements. Any updates will be posted here with a revised “Effective Date.”
9. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your data, please contact us: